JOB SUMMARY:
Manage reception area. Support families in intake process. Maintain children’s files. Provide administrative support to the Family Based Services Director.
RESPONSIBILITIES:
1. Greet and direct families and guests at the reception desk
2. Manage and direct incoming phone calls
3. Collect and organize documentation including daily attendance, family intake, and selected assessments 4. Data entry into Community Care Licensing data management system
5. Maintain tracking system for family files
6. Schedule and coordinate meetings as requested by Coordinator/Director
7. Other duties as assigned.
QUALIFICATIONS:
High school diploma or equivalent; associated degree in related field and/or work experience in child development or social service field preferred;
Excellent typing, transcription, grammar, spelling, punctuation and editing skills;
Experience in Microsoft Office, Internet, Excel;
Excellent verbal communication skills with clients, visitors, volunteers, and employees.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is frequently required to walk, use hands to finger, handle, or feel objects, tools, or controls, and talk or hear. The employee is often required to stand and sit; reach with hands and arms; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Employee may occasionally be required to drive a motor vehicle.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.